Our Principles

Our Principles

With so many Mortgage and Insurance Brokers out there today, we know that you have more choice than ever! The choice is in your hands: Where do you go to get an advice and where do you purchase your financial products. We will never push you to chose us, but instead, we will work hard to encourage you by providing always BEST available solution and efficient service at most affordable prices.

We have put together this section – Our Principles, giving you more information about us and the way we operate. We hope that you will find this information useful, and we are able to assist you with your matter.

We have developed 3 core Business Principles which are paramount to the ethos of how we conduct the business.

Customer Focused

Our goal is simple; to impress you with our advice and service and keep you as a customer for life! We believe in Financial Security and Freedom which is why we want to help you think and plan smart today, so that you won’t have to worry about tomorrow.

To keep our customers happy we ensure that we can provide best advice and products available in the whole of the British market and we are efficient in our services. We keep an eye on our provider’s changes to find best solution at a time.

We provide our administration personel and advisers with up-to-date training and courses to make sure that they are always confident and professional.

No Sales Cultures

We live in a fast and furious world, and we believe that the nature of making money has detracted many businesses from that all important personal touch. The downside of this is that many businesses are not getting to know their customers as the pressures of sales targets mean that they simply don’t have time to build relationships of trust.

At Financial Expert, we don’t believe in the Sales Culture, but instead we believe in the Service Culture. Yes, time is precious, but we won’t jeopardise making the right decision just to save few minutes. We believe it’s necessary to take the time to be accurate and choosing the right product or finding the right solutions!

Our Goal

We provide our administration personel and advisers with up-to-date training and courses to make sure that they are always confident and professional.

We do care about our customers, try us once and we will prove it!

If you would like to talk to us – you are always welcome for a confidential & impartial chat, please give us a call!

Customer Focused

No Sales Cultures

Our Goal

Call Us 01270 747 989

Useful Links